PRICE MATCH GUARANTEE + PRO RATE GUARANTEE FOR EVERYBODY
PRICE MATCH GUARANTEE + PRO RATE GUARANTEE FOR EVERYBODY
If another eligible U.S. Agent for Service provider offers a comparable service at a regular price lower than MyUSAgent's regular price, MyUSAgent will match that price, subject to the terms below.
The competing service must be a substantially comparable U.S. Agent for Service offering.
The competitor's price must be publicly available, current, clearly advertised, and verifiable at the time the Price Match Guarantee is requested.
The guarantee applies only to the competitor's regular service price. Promotional pricing, introductory offers, temporary discounts, coupons, referral discounts, negotiated rates, bundled services, membership pricing, and similar special offers are not eligible.
The competing provider must offer a legitimate U.S. Agent for Service service comparable to the service provided by MyUSAgent.
MyUSAgent reserves the right to determine whether a provider and its service qualify as comparable for purposes of the Price Match Guarantee.
Customers requesting a price match must provide sufficient information for MyUSAgent to verify the competing offer.
This may include a publicly accessible webpage, screenshot, invoice, receipt, or other documentation showing the provider, service, price, and applicable terms.
MyUSAgent may request additional information when necessary to verify eligibility.
A Price Match Guarantee request must be submitted before purchasing a MyUSAgent subscription or within seven (7) calendar days after purchase.
The Price Match Guarantee does not apply to:
If the request is approved before purchase, the qualifying price will be applied to the customer's MyUSAgent subscription.
If an eligible request is approved within seven (7) calendar days after purchase, MyUSAgent will refund the applicable difference between the qualifying competitor price and the price paid to MyUSAgent.
The Price Match Guarantee is limited to one approved price match per customer per subscription term.
The guarantee has no cash value other than any applicable refund of the price difference described above and cannot be transferred to another customer.
MyUSAgent reserves the right to deny requests that do not satisfy these terms or that contain inaccurate, incomplete, fraudulent, altered, or misleading information.
The MyUSAgent Pro Rate Guarantee is designed for new customers who have already paid for U.S. Agent for Service with another provider and want to switch to MyUSAgent before their current paid service period expires.
For qualifying customers, MyUSAgent calculates the unused value of the existing service and applies that amount as a credit toward the customer's first year with MyUSAgent.
The Pro Rate Guarantee is available only to new MyUSAgent customers who have an active, paid subscription with another provider offering a comparable U.S. Agent for Service.
The existing subscription must have unused paid service remaining when the customer registers with MyUSAgent.
The customer must provide sufficient documentation for MyUSAgent to verify:
Acceptable documentation may include invoices, receipts, account records, screenshots, or other verifiable evidence.
MyUSAgent may request additional documentation when necessary.
The credit is based on the unused value of the customer's existing paid subscription at the time the qualifying MyUSAgent subscription begins.
The unused value is calculated proportionally based on the amount paid and the unused portion of the applicable subscription period.
An approved Pro Rate credit is applied only toward the customer's first-year MyUSAgent subscription fee.
The standard MyUSAgent subscription price is $38 per year.
If the approved Pro Rate credit is less than $38, the customer pays the difference.
If the approved Pro Rate credit is $38 or more, the customer's first year of MyUSAgent service is provided at no charge.
The Pro Rate credit cannot exceed the cost of the customer's first year of MyUSAgent service. Any unused credit above that amount is forfeited and will not carry forward to future subscription periods.
The customer's existing subscription must provide a U.S. Agent for Service service that MyUSAgent determines to be substantially comparable to the service offered by MyUSAgent.
MyUSAgent reserves the right to determine whether another provider or service qualifies for the Pro Rate Guarantee.
The Pro Rate Guarantee and any resulting credit are available only to the qualifying customer and may not be transferred, sold, assigned, or applied to another person's subscription.
A Pro Rate credit has no cash value and cannot be exchanged or redeemed for cash, refunded as cash, or applied to any service other than the qualifying customer's first-year MyUSAgent subscription.
The Pro Rate Guarantee cannot be combined with the Price Match Guarantee or any other promotion, discount, credit, or special offer unless MyUSAgent expressly agrees otherwise.
MyUSAgent reserves the right to verify all information submitted in connection with a Pro Rate Guarantee request.
MyUSAgent may deny a request if the documentation cannot be verified, the existing service is not comparable, the subscription is no longer active, there is no unused paid service remaining, or the information submitted is inaccurate, incomplete, altered, fraudulent, or misleading.
MyUSAgent reserves the right to modify, suspend, or discontinue the Pro Rate Guarantee at any time.
Any change will not affect a Pro Rate Guarantee that MyUSAgent approved before the effective date of the change.
To request the Price Match Guarantee or Pro Rate Guarantee, contact MyUSAgent and provide the documentation required for the applicable guarantee.
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